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What You Agree To When You Use myr66

Every action on your myr66 account — from depositing via Touch 'n Go eWallet to placing a wager — is governed by these terms.

Account holder responsibilityTouch 'n Go eWallet, Boost, GrabPay coveredJurisdiction-dependent accessFair account conductContact paths for disputes
myr66 What You Agree To When You Use myr66
HOW WE HANDLE YOUR DATA

Account Security, Data and Your Rights

myr66 holds your account data according to the terms below. We do not share your registered payment details — including any linked Touch 'n Go eWallet or Boost account reference — with third parties outside of what is required for transaction processing or legally mandated disclosure. You have the right to request a summary of what data we hold, to correct inaccurate records, and to ask about retention periods. All requests go through our verified contact channels.

Payment Data Handling

Transaction records for Touch 'n Go eWallet, GrabPay and FPX deposits are retained for audit purposes. We do not store full wallet credentials on our servers.

Account Security Practice

Each login session requires OTP verification to your registered mobile number. If you suspect unauthorised access, freeze your account immediately via Account Settings.

Cookies and Session Data

We use session cookies to keep you logged in across your browser tab. Closing the browser ends the session. Persistent cookies are used only for language and region preferences.

Requesting Changes or Deletion

Write to us via email or the Account Help section with your full name and account username. We aim to acknowledge data requests within a reasonable period under applicable law.

REACH US DIRECTLY

How to Contact Us About These Terms

If any clause in these terms is unclear, or if you need to raise a dispute about your account, wallet activity, or a transaction processed through Touch 'n Go eWallet, Boost or GrabPay, our support team is reachable through the channels below. Queries about account verification or payment holds are handled separately from general account questions — flag the nature of your request when you write in so we can route it correctly.

Live Chat Open the chat icon on any page of myr66. Describe your terms-related question and the agent will escalate it to the right team.
Email Support Send your query, your account username, and the relevant transaction reference to our support address. Expect a written response with a case reference number.
Account Help Section Log in, go to Account Settings, and select Help & Disputes. You can submit a formal objection there, and the record is attached to your account file.

What You Actually Need to Know About These Terms

The questions below cover what players in Kuala Lumpur and across Malaysia ask us most when they read through the terms for the first time. Each answer is written to reflect how the terms apply in practice, not just what they say on paper.

Yes. All payment methods accepted on the platform — including GrabPay, Boost and Touch 'n Go eWallet — are subject to the same account terms. The payment rail used does not change your obligations or ours.

We will post an updated version on this page when terms change. Continued use of your account after that point means you accept the revision. We strongly suggest reviewing this page when you notice a change notice.

We may hold a withdrawal if the payment destination does not match your registered account details or if identity verification is incomplete. Submit the requested documents through Account Settings to clear the hold promptly.

No. Each person may hold one account only. Duplicate accounts are a breach of these terms and may result in the accounts being suspended and balances reviewed before any release is considered.

Use the Account Help section after logging in, or write to us via email with your transaction reference. We log every dispute against your account file and respond with a case reference within a reasonable period.

We retain account registration data, transaction records and session logs as required by applicable law. To request access or deletion, contact us via the verified email channel with your username and a copy of your identity document.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.