What Information We Collect and Why We Need It
When you create an account with us, we collect your name, email address, contact number, date of birth, and the payment method details you provide — including transaction references from Touch 'n Go eWallet, Boost, and GrabPay. We need this to verify your identity, process withdrawals,
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and keep your account secure. When you browse our platform from Kuala Lumpur or anywhere else in Malaysia, we also record device identifiers, browser type, session timestamps, and IP addresses. This data helps us detect unusual login activity and deliver the right version of the platform
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to your device. Payment transaction records — including DuitNow transfer references and FPX confirmation numbers — are retained as required under applicable financial regulations in Malaysia. We do not sell your personal data to third parties for marketing purposes. Aggregated, anonymised data may be used to
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improve how the platform performs. Any information you submit through our live chat or email support channels is processed only to resolve your query and is not kept beyond what is necessary for that purpose. Our data practices are governed by applicable local law, and your
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use of the platform is available only where permitted under the law of your jurisdiction.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.